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    Jillian Koskie

    Jillian Koskie is an experienced software developer, writer, business analyst, and usability design expert. With over 24 years in these roles, Jillian has enjoyed applying her considerable skill-set to assist clients and users across a wide variety of sectors including: legal, health, and financial services. Combining these professional opportunities with a love of technology, Jillian is pleased to act as a trusted advisor, contribute articles, voice opinions, and offer advice to numerous organizations, news outlets, websites, and publications.

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    Using Prototyping to Accelerate Software Development

    Prototyping helps teams test software design solutions and confirm project requirements before development begins. Here's how.

    The Importance of Usability in Software Design

    By engaging key usability heuristics during your design and development stages, you can ensure your software is efficient, effective, engaging, error tolerant, and easy to learn.

    User Centered Design: Focusing Software Development on the Users

    Utilizing user-centered design approaches offer several benefits to development teams. Here are some mistakes to avoid.

    UX/UI: Trends to Watch and Mistakes to Avoid

    User experience and user interface are two complementary forces that impact your website usability. Here’s how to navigate their design.

    Why Should Your Organization Care About Digital Accessibility?

    Your digital accessibility responsibility is to provide an equal & equivalent experience for users of all abilities. Here is how to get started.

    Application Security Code Reviews: Best Practices

    By employing a series of security audit methodologies, you can proactively identify vulnerabilities or errors in an application. Here is how.

    Are Apple AirTags a Valuable IT Asset Management Tool?

    AirTags can be tethered to just about anything by using a variety of consumer-available accessories. Can they also be used for ITAM?

    How Quantum Computing Will Transform AI

    Quantum computing means faster access to data and more secure networking. Here is what that means for AI development.

    Implementing IT Service Management Changes with CloudOps

    CloudOps allows organizations to focus on their core-competencies rather than on creating and maintaining backend IT infrastructure.

    Establishing a Software Bill of Materials (SBOM)

    A Software Bill of Materials is a great tool to manage issues with open source software. Learn how developers are using SBOMs now.