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    Jillian Koskie

    Jillian Koskie is an experienced software developer, writer, business analyst, and usability design expert. With over 24 years in these roles, Jillian has enjoyed applying her considerable skill-set to assist clients and users across a wide variety of sectors including: legal, health, and financial services. Combining these professional opportunities with a love of technology, Jillian is pleased to act as a trusted advisor, contribute articles, voice opinions, and offer advice to numerous organizations, news outlets, websites, and publications.

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    Database

    Identify Where Your Information Is Vulnerable Using Data Flow...

    Having a clear understanding of where your data is being consumed is a critical first step toward being able...
    Development

    Tips for Writing the Perfect Business Requirements Document

    A comprehensive business requirements document clearly defines a project. Done well, a business requirements document will do a lot...
    Applications

    Motivating and Retaining Your Development Team

    These days, skilled software developers are expected to design, create, install, test, and maintain software applications. Combining these demands...
    Development

    Guide to Transitioning From Software Development to Maintenance

    Transferring a project from your development team to the support & maintenance team is an important process. Here’s how to plan for it.
    Development

    Using Whiteboards to Streamline Development Team Collaboration

    Whiteboard applications allow DevOps teams to effectively collaborate and share ideas. Here is how.
    Development

    Identifying Software Requirements Using 5 Whys and 5 Hows

    Using this root cause analysis approach provides clarity throughout the development process. Here is how to use it.
    Development

    How to Choose a Software Development Methodology: 6 Approaches

    By choosing the best methodology, software development teams can standardize their processes and deliver higher quality products in less time.
    Development

    Using Swim Lane Diagrams to Improve Software Development

    Swim lane diagrams add value to your software development process by providing a visual way to manage the steps, timing, and activities required by a project.
    Development

    10 User-Centered Software Design Mistakes to Avoid

    Make your software more accessible and usable by avoiding these common user-centered software design mistakes.
    Development

    Steps to Conducting a Software Usability Test

    Usability testing is a valuable tool that allows your organization to identify problems with a product, improve accessibility, and better understand users.
    Development

    Inclusive Software Design Best Practices

    Inclusive design methodology strives to create software environments that can be meaningfully used by as many people as possible.
    Development

    Using Journey Maps to Understand Your Software Users

    Journey maps identify and visualize how users will use your software applications to support current workflows and business processes.

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